Gryphon's secret weapon

To paint a picture of how Gryphon boosts productivity, Core Phone automatically captures and reports on sales-call results in real time, in actionable detail. Core Phone answers important business questions such as: How many calls did we make this week? How long did we talk? When was the first customer call made? Was the lead followed up? How fast was the response to the lead? What was the post-call disposition?

This granular level of reporting detail means that, for the first time, sales and marketing can glean accurate-in-real-time insights into the effectiveness of lead-generation and follow-up programs through:

• Call-center-level metrics for a dispersed sales force
• Detailed activity visibility
• Optimized contact methodology
• Closed-loop reporting
• Any phone, including mobile
• Single caller ID projection from any location
• Campaign IDs captured by product or offering
• Disposition-code incorporation
• No capital investment for hardware